Introduction

NetDataSec is a CYBERSECURITY Solution provider helping to drive the transition to a totally trusted digital world for all people and organizations while ensuring full compliance with Malaysian laws.

Our services deliver value throughout the customer lifecycle with a focus on the only thing that matters: OUTCOMES. Our commitment is to uphold the highest ethical standards, provide transparent service delivery, and safeguard client interests. This policy outlines our service commitments, client obligations, compliance with regulatory requirements, and dispute resolution mechanisms to ensure a clear and professional engagement between clients and our firm.

Scope of Services

NetDataSec specializes in providing IT Service and Consultation.

Our main scope includes:

• Professional Services
• Managed Services
• Business Digitalization
• Support & Maintenance

Service Standards

To maintain professionalism and efficiency, we adhere to the following service commitments:

• Protects Personal Data: Consistent security monitoring will keep security threats at bay
• Protects Business Reputation: Strengthen the security posture of client environment
• Regulation Compliance: Gauge business strength in terms of security
• Enhances Cyber Posture: Provide flexibility, safety, and liberty to access the internet
• Privacy Protection: Handling all client information securely to prevent unauthorized access or misuse.

Payment Terms
To maintain transparency and fairness in our service charges, NetDataSec enforces the following payment guidelines:

• No upfront fees: clients are only required to make payment upon successful completion of the service
• The service charges imposed by NetDataSec are not fixed and vary depending on individual cases
• The applicant is required to make payment for the agreed service charges into NetDataSec company bank account.
• No refunds will be provided, as we do not impose any upfront fees. The initial process is free of charge, and payment is only requested upon the successful completion of our services.

Compliance with Malaysian Law
NetDataSec operates within the regulatory framework established by Bank Negara Malaysia (BNM) and other relevant authorities. Our services are designed to uphold the highest standards of transparency, professionalism, and ethical conduct. We do not engage in unauthorized lending, misrepresentation of financial institutions, or deceptive business practices.

Policy Amendments
NetDataSec reserves the right to amend this policy at any time to reflect changes in regulatory requirements, operational procedures, or business needs. Any updates to this policy will be communicated through our official website.